Get In Touch!

If you have questions about your order or would like to book an appointment, feel free to get in touch below or email us at ibza8384@gmail.com or visit us in person by appointment!

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Frequently asked questions

Is There Any Customize Service?

Yes! At IBZA SG, we offer carpet and wall art customization service.

Choose from our premium materials and unique designs that create a piece that reflects your personal style.

Whatsapp us at +65 8073 8727 or email us: ibza8384@gmail.com to see how we can help or get Quote!

Do You Accept Walk-ins for Showroom?

At IBZA, we prioritize the safety and convenience of our customers.

To provide a personalized experience and ensure that our team can give you their full attention, showroom visits are by appointment only. This approach allows us to prepare for your visit, showcase our diverse range of high-quality carpets and wall frames, and address your specific needs effectively.

Please schedule an appointment through our website or contact us directly.

May I request for carpet close-ups images?

For additional photos or videos of the carpet you're considering, reach out to us on Whatsapp at +65 8073 8727 or Instagram @ibzasg.

When do i receive my order?

For In-stock Item:
Within 2-4 days for Delivery. Please confirm in-stock product availability with us, keeping in mind our limited stock and designs.

For Pre-Order Item:
Our pre-order product has a waiting time of 3-6 weeks for delivery, as indicated in the item description.

I have a change of mind; how do i cancel my order?

If your item is yet to dispatch, we could possibly change the design for you.

If you wish to change the design, please contact us as soon as possible via WhatsApp at +65 8073 8727.